Last Updated: 18-02-2025
Welcome to ArshCreations.com! We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy to understand how we handle shipments, delivery timelines, and related queries.
1. Shipping Locations
We currently ship to locations within India. If your location is not listed, please contact us to check availability.
2. Processing Time
- Orders are typically processed within 2-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Custom or personalized items may require additional processing time.
3. Shipping Methods & Delivery Time
We offer standard and expedited shipping options via trusted logistics partners.
4. Shipping Charges
Shipping fees are calculated based on the destination, weight, and shipping method chosen at checkout. Any applicable duties or taxes for international orders are the responsibility of the customer.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided link.
6. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact our support team.
- We are not responsible for delays due to weather conditions, customs, or unforeseen circumstances.
- If your order is lost in transit, we will investigate and assist in resolving the issue.
7. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery with photos of the issue. We will work to resolve the problem promptly.
8. Returns & Exchanges
Please refer to our Return Policy for details on returning or exchanging items.
9. Contact Us
For any shipping-related inquiries, please reach out to us at admin@arshcreations.com.