Refund and Returns Policy

Effective Date: [18-02-2025]

At  ArshCreations.com, we strive to ensure our customers are satisfied with their purchases. If you are not completely happy with your order, please review our Refund and Return Policy below.

Our Return and Refund Policy is designed to be transparent and customer-friendly.

  1. Return Eligibility

We accept returns under the following conditions:

  • The item must be in its original, unused condition with all packaging and tags intact.
  • The return request must be initiated within 03 Days of receiving the product.
  • Items that are personalized, custom-made, or digital products are not eligible for return.
  1. How to Initiate a Return

To request a return, please follow these steps:

  1. Contact our customer support team at admin@arshcreations.com with your order details and reason for return.
  2. Wait for return approval and shipping instructions.
  3. Send the item back using a trackable shipping method at your own expense unless otherwise stated.
  4. Please retain the shipping receipt for tracking purposes
  1. Refund Process

Once we receive your returned item, we will inspect it to ensure compliance with our return guidelines and process the refund under the following terms:

  • Refunds will be issued to the original payment method within 05 Days after approval.
  • The amount will be credited to the original payment method.
  • Shipping charges are non-refundable.
  • If the item is damaged, used, or missing parts, only a partial refund may be granted.
  • In some cases, a restocking fee may apply.

  1. Exchanges

We offer exchanges only for defective or damaged products. If you prefer a replacement instead of a refund, we’ll expedite the process to provide a replacement item, subject to availability.

If you need to replace an item, contact us at admin@arshcreations.com with photos of the product and details of the issue.

  1. Non-Returnable Items

The following items cannot be returned or refunded:

  • Custom-made or personalized products.
  • Digital downloads and electronic goods.
  • Items purchased during clearance or final sale promotions.
  • Certain products, such as perishable goods, customized items, or intimate apparel

Please review the product description for more details.

  1. Cancellations

If you wish to cancel your order, please contact us immediately at admin@arshcreations.com. Cancellations are only possible before the order has been shipped.

  1. Contact Us

For any inquiries regarding our Refund and Return Policy, please reach out to us:

Email: admin@arshcreations.com
Website: www.arshcreations.com

By making a purchase on ArshCreations.com, you agree to the terms outlined in this Refund and Return Policy. For further assistance, please refer to our Terms & Conditions or contact our support team.

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